Effective Date: 09/09/2026
Welcome to James Clinic. These Terms of Use (“Terms”) govern your access to and use of the James Clinic website, including jamesclinic.com, and any related websites, online features, content, tools, forms, and digital services that link to or reference these Terms (collectively, the “Website”).
James Clinic, its affiliated entities, contracted medical practices, healthcare professionals, and service providers, as applicable, may be referred to in these Terms as “James Clinic,” “we,” “us,” or “our.”
By accessing or using the Website, you agree to be bound by these Terms, our Privacy Policy, and any other policies or terms specifically referenced on the Website. If you do not agree to these Terms, you should not access or use the Website.
These Terms apply to all Website visitors and users, including individuals who browse the Website, submit information through Website forms, request appointments or consultations, access educational content, or interact with other Website features.
1. About the Website
The James Clinic Website provides information about our healthcare services, providers, locations, programs, products, educational materials, and other resources.
The Website may also provide information regarding services available through James Clinic and may allow users to request appointments, consultations, contact the clinic, or access other healthcare-related services.
The Website is intended to provide general information and facilitate access to services. Availability of any particular provider, service, appointment, treatment, program, or location is not guaranteed.
Certain healthcare services may be provided by affiliated or contracted medical practices or individual healthcare professionals. The specific provider or entity responsible for your care may depend upon the service you receive and the location or program through which you receive care.
2. Medical Disclaimer
The information provided on this Website is for general educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
Information contained on the Website, including articles, blog posts, videos, educational materials, descriptions of conditions or treatments, and other content, should not be used to diagnose or treat a medical condition or to make decisions about your individual healthcare without consulting an appropriately qualified healthcare professional.
Healthcare information is continually evolving. Although we make reasonable efforts to provide useful and accurate information, we do not guarantee that all information on the Website is complete, accurate, current, or applicable to your individual circumstances.
Never disregard professional medical advice or delay seeking medical care because of information you have read or viewed on this Website.
If you have a medical emergency, call 911 or seek immediate emergency medical attention.
3. No Physician-Patient Relationship
Your use of the Website, including reading information, submitting an online form, communicating with James Clinic through the Website, requesting an appointment, or participating in general educational content, does not by itself establish a physician-patient or other healthcare-provider relationship between you and James Clinic or any healthcare professional.
A healthcare-provider relationship is established only when expressly accepted and established through the appropriate James Clinic or affiliated healthcare practice processes.
Information submitted through the Website may be reviewed for purposes of responding to your inquiry or request; however, submission of information does not guarantee that you will become a patient or receive medical care.
4. Appointments, Consultations, and Healthcare Services
Certain portions of the Website may allow you to request an appointment, consultation, discovery call, or other service.
Submitting a request does not necessarily constitute confirmation of an appointment or acceptance as a patient. Appointment availability and acceptance may depend upon provider availability, location, service eligibility, clinical considerations, and other applicable requirements.
Any healthcare services provided to you may be subject to additional terms, consents, financial policies, patient agreements, telehealth agreements, or other documents presented to you before or during the provision of care.
If there is a conflict between these Terms and a specific agreement governing your healthcare services, the specific agreement may control with respect to those services.
5. Telehealth and Electronic Communications
Where applicable, James Clinic may offer telehealth, electronic communications, or other digital methods of interacting with healthcare professionals.
Telehealth and electronic communications may be subject to additional consent requirements, technical requirements, availability limitations, and applicable federal and state laws.
Electronic communications and online forms should not be used for medical emergencies or situations requiring immediate medical attention.
6. Website Content and Educational Materials
The Website may contain articles, blog posts, videos, images, educational materials, testimonials, treatment information, and other content.
Such content is provided for general educational purposes and may not apply to every individual or medical circumstance.
Medical information may change over time. We reserve the right to modify, update, correct, or remove Website content at any time.
You should consult a qualified healthcare professional regarding questions about your health, medications, diagnosis, treatment, or other medical concerns.
7. Accuracy, Completeness, and Timeliness of Information
We make reasonable efforts to provide information that is useful and accurate; however, we do not warrant that information on the Website will always be accurate, complete, current, or free from errors or omissions.
The Website may contain historical information or information that was accurate when originally published but may no longer reflect current practices, recommendations, availability, pricing, or other circumstances.
We reserve the right to modify Website content at any time. We are not obligated to update previously published information unless required by applicable law.
Your reliance on information provided through the Website is at your own risk.
8. Products and Online Store
James Clinic may provide information about supplements, products, or other items available for purchase through the Website or through our separate online store at shop.jamesclinic.com.
Purchases made through the online store may be subject to additional terms, policies, refund policies, shipping policies, and other conditions applicable to those transactions.
Product information, descriptions, pricing, availability, and images may change without notice.
The Website may link to or direct you to our separate online store for purchases. The online store may be operated using third-party technology and may have additional terms governing purchases and transactions.
Nothing on the Website should be interpreted as a guarantee that a particular product will produce a specific medical or health outcome.
9. Pricing and Availability
Prices, products, services, appointments, programs, and other offerings may be changed, suspended, or discontinued at any time, subject to applicable law.
We reserve the right to correct pricing, availability, description, or other errors and, where appropriate and permitted by law, to cancel or modify an order or transaction affected by such an error.
Availability of services or products may vary by location and may be subject to eligibility requirements.
10. Personal Information and Privacy
Your submission and use of personal information through the Website are governed by our Privacy Policy and, where applicable, our Notice of Privacy Practices.
These documents describe how information may be collected, used, disclosed, and protected.
Nothing in these Terms is intended to replace or modify any rights you may have under applicable privacy or healthcare privacy laws.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support of services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties
11. Accounts and Information You Provide
Certain Website features may require you to provide information such as your name, contact information, or other details.
You agree to provide information that is accurate, complete, and current and to update that information when necessary.
You are responsible for maintaining the confidentiality of any account credentials provided to you and for activities occurring through your account, to the extent applicable.
If you believe your account or account credentials have been compromised, you should notify James Clinic promptly.
12. Acceptable Use
You agree to use the Website only for lawful purposes and in accordance with these Terms.
You agree not to:
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Use the Website for any unlawful or fraudulent purpose;
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Attempt to gain unauthorized access to the Website or its systems;
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Interfere with the operation, security, or integrity of the Website;
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Introduce viruses, malware, malicious code, or other harmful material;
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Scrape, crawl, copy, reproduce, or systematically collect Website content without authorization;
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Attempt to circumvent security or access restrictions;
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Impersonate another person or entity;
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Submit false, misleading, fraudulent, abusive, or unlawful information;
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Use the Website to harass, threaten, or harm another person;
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Collect or misuse personal information belonging to another person; or
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Use the Website in a manner that violates applicable federal, state, or local law.
We reserve the right to restrict, suspend, or terminate access to the Website when we reasonably believe these Terms or applicable law have been violated.
13. Intellectual Property
Unless otherwise indicated, the Website and its content—including text, articles, graphics, photographs, logos, trademarks, videos, designs, software, and other materials—are owned by or licensed to James Clinic and are protected by applicable intellectual property laws.
You may access and use Website content for your personal, non-commercial purposes.
You may not reproduce, distribute, modify, publish, transmit, display, create derivative works from, sell, or commercially exploit Website content without prior written permission, except where otherwise permitted by applicable law.
The James Clinic name, logos, trademarks, service marks, and related branding may not be used without prior written authorization.
14. User Comments, Feedback, and Submissions
If you voluntarily provide comments, suggestions, reviews, ideas, feedback, or other non-clinical materials to James Clinic, you agree that we may use such information for legitimate business purposes, subject to applicable law and our Privacy Policy.
You represent that any submission you provide does not knowingly violate the rights of another person or entity and is not unlawful, defamatory, fraudulent, threatening, or otherwise harmful.
We are not obligated to publish, retain, or respond to submissions.
Nothing in this section authorizes James Clinic to publicly disclose protected health information or other information in violation of applicable law.
15. Testimonials and Reviews
Testimonials, reviews, statements, or other experiences presented on the Website may represent the experiences or opinions of individual patients or other individuals and are not necessarily representative of the experience of every person.
Individual healthcare outcomes vary.
A testimonial or review should not be interpreted as a guarantee, warranty, prediction, or representation that another individual will experience the same or similar outcome.
16. Third-Party Websites, Services, and Links
The Website may contain links to third-party websites, applications, products, services, or resources.
These links are provided for convenience and informational purposes. James Clinic does not necessarily endorse or control third-party websites or services and is not responsible for their content, availability, privacy practices, security, or policies.
Your use of third-party websites and services is subject to their own terms and policies.
You should review the applicable terms and privacy policies before providing information or completing transactions with third parties.
17. Third-Party Technology and Optional Services
The Website may rely upon third-party technology, platforms, applications, scheduling systems, payment processors, communication services, analytics providers, hosting providers, or other services.
Third-party services may be subject to separate terms and policies.
To the extent permitted by law, James Clinic is not responsible for the availability, performance, or security of third-party services that are outside our reasonable control.
18. Website Availability and Modifications
We do not guarantee that the Website will always be available, uninterrupted, secure, or free from errors.
We may modify, suspend, discontinue, restrict, or remove any portion of the Website or its features at any time.
We may also add new features, services, or functionality. Unless otherwise stated, those additions will be subject to these Terms.
19. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
James Clinic does not warrant that:
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The Website will meet your particular requirements;
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The Website will be uninterrupted or error-free;
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Website content will always be accurate, complete, or current;
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Defects will always be corrected; or
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The Website will be free from viruses or other harmful components.
Nothing in these Terms is intended to exclude or limit any warranty, right, or protection that cannot lawfully be excluded or limited under applicable law.
20. Limitation of Liability
To the fullest extent permitted by applicable law, James Clinic and its affiliated entities, officers, directors, employees, agents, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Website or its content.
This limitation includes, where permitted by law, damages relating to loss of data, loss of profits, business interruption, or other intangible losses.
Nothing in these Terms is intended to limit liability that cannot legally be limited or excluded under applicable law, including rights or remedies that may apply to healthcare services or consumer transactions.
21. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless James Clinic and its affiliated entities, officers, directors, employees, agents, contractors, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the Website, your violation of these Terms, or your violation of the rights of another person or entity.
This provision does not require you to indemnify James Clinic for matters arising from James Clinic’s own conduct to the extent such indemnification is prohibited by applicable law.
22. Termination
We may restrict, suspend, or terminate your access to all or part of the Website at any time if we reasonably believe that you have violated these Terms, applicable law, or otherwise used the Website in a manner that may harm James Clinic, its users, providers, or third parties.
We may also modify or discontinue the Website or any portion of it at any time.
Termination or suspension of access does not affect provisions of these Terms that by their nature should survive termination.
23. Governing Law
These Terms will be governed by the applicable laws governing James Clinic and the specific services or transactions to which these Terms apply, without regard to conflict-of-law principles, except to the extent otherwise required by applicable law.
Nothing in these Terms is intended to limit any rights, protections, or remedies that cannot legally be waived under applicable federal or state law.
Where required by law, the laws and regulations applicable to the particular healthcare service, patient relationship, location, or transaction will control.
24. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.
25. No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.
26. Entire Agreement
These Terms, together with the Privacy Policy, Notice of Privacy Practices, and any other policies, agreements, consents, or terms specifically referenced on the Website, constitute the terms governing your use of the Website, except where a separate written agreement applies.
Certain services, healthcare relationships, purchases, appointments, or programs may be governed by additional agreements or policies.
If a separate agreement specifically governs a particular service or transaction, that agreement will control to the extent of any conflict with these Terms.
27. Changes to These Terms
James Clinic may update or modify these Terms from time to time.
When we make changes, we will update the “Effective Date” shown at the beginning of these Terms. Changes become effective when posted on the Website unless otherwise required by applicable law.
Your continued use of the Website following the posting of revised Terms constitutes acceptance of the revised Terms to the extent permitted by law.
28. Contact Information
If you have questions about these Terms of Use, please contact James Clinic through the contact information provided on our Website.
James Clinic
Website: jamesclinic.com
For questions regarding your medical care, appointments, or patient services, please use the appropriate contact information provided by James Clinic for your location or healthcare provider.
For emergencies, call 911 or seek immediate emergency medical attention.